- Laneway Btq offers Free Postage to all Domestic Customers.
- All orders placed Monday - Friday (excluding holidays) will begin processing that day and will ship within 24 hours pending availability and credit verification.
- Laneway Btq delivers all domestic parcels using Australian Registered Post, Regular postage will take between 3-7 days. If you require Express Postage (2-5 days) please contact firstname.lastname@example.org to work out rates. Additional charges may apply.
- Laneway Btq delivers all international parcels using Australia Post of Fedex courier service.
- International customers will be charged a flat rate of $15.00.
- International orders will have an approximate delivery window of 7-14 days depending on your location.
- Your order will require a signature upon delivery.
- Your order may be subject to customs clearance. This may cause a delay beyond the estimated delivery timeframe.
- Responsibilities for any customs fees or taxes rest with the customer.
- Once Laneway Btq has delivered the merchandise to the carrier, you (the customer) will assume the risk of loss and title for the merchandise.
- Laneway Btq is not responsible for lost packages or courier delays. We can not offer a refund if your package is lost or damaged in transit.