• All orders placed Monday to Friday (excluding holidays) will begin processing that day and will ship within 24 hours pending availability and credit verification.
• Laneway Btq delivers all domestic parcels using Australian Registered Post.

• Postage is FREE for all orders $200 and over within Australia. For all orders $199 and under, a flat rate of $10 will apply for postage.

International

• Laneway Btq delivers all international parcels using Australia Post of Fedex courier service.
• International customers will be charged a flat rate of $30.
• International orders will have an approximate delivery window of 7-14 days depending on your location.
• Your order will require a signature upon delivery.
• Your order may be subject to customs clearance. This may cause a delay beyond the estimated delivery timeframe.
• Responsibilities for any customs fees or taxes rest with the customer.

• For International orders postage is FREE for all orders $500 and over. For all orders $499 and under, a flat rate of $30 will apply for postage. 

General

• Once Laneway Btq has delivered the merchandise to the carrier, you (the customer) will assume the risk of loss and title for the merchandise.
• Laneway Btq is not responsible for lost packages or courier delays. We can not offer a refund if your package is lost or damaged in transit.